VP of Technology/Founder

CodeCooler Solutions LLC.

Cary, North Carolina (March 2018 - present)

• Lead consultants and actively engage in technical consultancy, coaching and system development services to public- and private-sector organizations within the Pharmacy, Trade Association and Tourism sectors.
• Communicate technical information to help client organizations and their representatives determine optimal strategies and best practices for meeting goals of community outreach, organizational support, revenue growth and product innovation using Web, email, mobile and API-driven distribution channels.
• Research, architect, develop and implement traditional and Cloud-hosted technical solutions, training materials and user-friendly tools to allow clients’ existing employees to confidently assume control of user engagement (including access management, e-commerce solutions and marketing automation), customer relationship management (CRM), on-demand report generation and delivery, flexible newsletter management, data acquisition, data analysis and comprehensive disaster recovery plans.
• Recruit, cultivate and manage a reliable team of in-house and contract (and/or freelance) developers, designers and other specialists to complete digital technology projects within the agreed-upon parameters.
• Create and maintain technology roadmap for digital product development, including identification of key performance indicators allowing each client organization to improve operational excellence and streamline business processes based on its own requirements.
• Monitor business processes, track goals and ensure projects succeed using quantifiable metrics and analytics to measure, drive success and report progress to all stakeholders as goals are reached and surpassed.

Chief Technology Officer, VP of Software Development

PlusDelta Technologies LLC

Durham, North Carolina (Oct. 2012 - 2018)

• Directed consistent development, delivery and maintenance of high-quality, high- traffic mobile and Web properties for hospital pharmacies to track medications from time of order to time of administration. Resulted in average cost savings of more than $1.5 million annually for customers.
• Serve as Chief Architect of HIPAA-compliant pharmaceutical verification and tracking solution consisting of proprietary Web-based application, data storage, native mobile client applications, on-site physical and containerized server infrastructures (including HTTPS, Redis, MariaDB, Grafana and websocket servers), custom Linux-based client devices and client-specific integration solutions (including XML, JSON, CSV, fixed-field, HL7 and other data channel formats).
• Maintain communication and manage expectations among principal stakeholders within technical, financial, clinical, cybersecurity, data management and operational sectors while planning, installing, maintaining and supporting the companies’ flagship products.
• As VP of Software Development, lead and work alongside software developers, vendors, consultants, system administrators and client editorial staff during the development, maintenance, off-site deployment and execution of these integrated systems.
• Design, create and maintain technical documentation and software-based tools for coaching, onboarding and training of in-house and client staff in the setup, development, operation and maintenance of resulting high-availability systems within a health-care setting.

Web and Mobile Software Developer

Tierra Innovation Inc.

Brooklyn, New York (Oct. 2007 - present)

• Work directly with clients and other team members to create world-class, award-winning internet Web sites, Web applications and Flash-based components for high-traffic, high-profile media and publishing industry clients -- including NFL Network, Warner Brothers Television, Warner Films, KidsWB.com, The CW Network, Council on Foreign Relations, IMAX, TMZ and WeddingCentral.com.
• Create award-winning and timely mobile apps (iOS, Android and Web-based) on behalf of Tierra and major print-industry clients, The Poetry Foundation and The New Yorker Magazine. The Poetry Foundation's POETRY app earned a Color in Design award from Print Magazine and was featured among the New York Times' top time-passing apps of 2010. It also ranked in the top 3 percent of Apple's "All Time Top Free iPhone Apps" in January 2011.
• Use Flash, ActionScript, JavaScript (Ajax, JSON, jQuery, etc.), HTML, CSS, PHP, MySQL and other technologies to develop error-free Flash animations, video players, social networking components and front-end interfaces for new and existing high-traffic Web sites.
• Develop custom, client-specific WordPress plugins for multimedia presentations, sweepstakes management, video and audio playlist management and Facebook, Twitter and e-mail campaign support. Plugins and WordPress efforts on behalf of PBS Channel 13 were featured during presentations at WordCamp NYC and later released as part of the open-source Tierra WordPress CMS Toolkit.
• Designed and implemented user workflow and corresponding WordPress plugin to successfully leverage social networking to target multiple cable television providers and members of the general public. Developed at the request of WeddingCentral.com, the plugin includes user registration, sweepstakes management, leader-board reporting and full Twitter, Facebook and email integration.

Flash multimedia / e-Learning developer

IBM Design & Information Development

Systems and Technology Group

Research Triangle Park, North Carolina (May  2003 - Oct. 2007)

• Created award-winning, Web-based, CD- and DVD-distributed, stand-alone applications for product demonstrations, marketing programs and e-learning applications for IBM employees and outside clients.
• Consistently won local, regional and international Society of Technical Communications awards for Online Communications, including consecutive International Best of Show and Distinguished Communications Awards.
• Used Adobe Flash CS3 (and earlier Macromedia editions) and Director; Electric Rain’s Swift3D; Adobe Photoshop, Illustrator and Premiere; Sony (Sonic Foundry) Acid and SoundForge; and third-party ActionScript, audio and video editors to create training and demonstration programs for intranet and World Wide Web use.
• Followed developments and updated skills in Web-based technologies such as Flash, ActionScript, Flex,  OpenLaszlo, XHTML, DHTML, XML, Ajax, JavaScript, JavaServer Pages (JSP),  PHP and Perl to produce interactive online applications and interfaces.
• Worked with in-house designers, writers and project managers to develop and program applications under deadline according to the wishes and specifications of IBM and third-party clients.

Chief of Product Development/Online Marketing

ExtraPress Inc.

Raleigh, North Carolina (July 2000 – May 2003)

• Led and assisted developers in the creation, improvement and maintenance of Web-based publishing solutions and accompanying online and printed documentation, marketing materials and Web site promotions aimed at small- to medium-size community newspapers. Helped smaller companies publish online editions without increasing their technical staff.
• Provided contract-based editorial, marketing and technical assistance for third-party clients in publishing and marketing fields.
• Created and maintained Flash and DHTML demonstrations and advertisements, technical reference documents, and online Frequently-Asked-Questions (FAQ) pages, thus providing both written and verbal support solutions for existing and prospective customers.
• Created applications using Flash 4/5/MX, PHP 3/4,  JavaScript/DHTML and Perl (5.003 and above). Also developed "helper applications" to allow remote editing, wireless content access, online payment/subscription systems, user authentication and general-purpose file transfer services. Depending upon the platform required by the client, helper applications were created using Perl, Perl/Tk, GTK/Perl, PHP, Java, AppleScript and other Open Source technologies.
• Established, administered and maintained Concurrent Versioning System (CVS) repositories to ensure version control for both stand-alone and Web-based applications under development by in-house and external programmers, designers, writers and artists.
• Made extensive use of Macromedia Flash and DreamWeaver; Adobe Photoshop, Illustrator, InDesign and Acrobat; Corel Draw; Scalable Vector Graphics (SVG) and DHTML. 

Lead Software Developer

AwayMed Inc.

Cary, North Carolina (Jan. 2000 – Aug. 2000)

• Led development team in creation of Web-based Physician's Portal to serve as gateway for orthopedic practice managers to access AwayMed and partner applications and online content.
• Leveraged Open-Source Web technologies (Linux, Apache, Perl, PHP and MySQL) to set up, develop and maintain corporate and consumer Web site and proprietary Web technologies at http://www.awaymed.com (now defunct).
• Led programmers in the development and maintenance of CGI, JavaScript, Flash demonstrations and Apache module-based applications (e.g., the AwayMed "Information Prescription") for the delivery of physician-approved patient information via the World Wide Web.
• Set up Microsoft Windows 98/NT staging and development Web servers for in-house creation of the AwayMed Web site and kiosk-based patient-information network.
• Developed Web-based tools for remote software installation, daily administration and monitoring of a growing net-based kiosk system.
• Extensive use of Macromedia Flash and DreamWeaver; Adobe Photoshop, Illustrator, InDesign and Acrobat; Corel Draw; Perl, PHP, JavaScript and DHTML.

Open-Source Developer Portal Editor

IBM developerWorks Web portal

Research Triangle Park, North Carolina (Summer, 1999)

• Collected, edited and published white papers, tutorials and other content for IBM Web portal (http://www.ibm.com/developer) aimed at Open-Source technology developers.
• Helped develop and implement sitewide style guidelines to ensure each online article remained consistent, attractive and useful to Web professionals visiting the site.
• Worked with other editors, Web developers and technology professionals during beta tests and public launch phases of developing Web site.

Creative Director/Owner

The New Studio

Morehead City, North Carolina (Oct. 1995-Feb. 1998)

Raleigh, North Carolina (Feb. 1998-Jan. 2000)

• Turned freelance graphic design "side job" into full-time business with two-member staff and several freelance artists on call.
• In addition to The New Studio’s own website, www.carteret.com, also developed and maintained corporate-presence sites for Tri-Stanna Industries, Leader Home Sales Inc., MasonArt, Encore Music and Bitter Pills greeting cards (among others).
• Develop World Wide Web-based applications for public and corporate use. Projects include automated online newspapers (e.g., The Wilson Daily Times' www.wilsondaily.com), real-time discussion forums and self-updating weather reports.
• Write, design and edit newspaper advertisements, promotional fliers, online publications, catalogues and other marketing devices for growing number of clients. Work extensively with Adobe Photoshop, PageMaker, Illustrator and Pagemill; Quark XPress; Corel Draw; Macromedia Freehand, DreamWeaver and Flash (Then known as FutureSplash); and several other applications.
• Write, revise and edit corporate and personal documents for a variety of single-shot and long-term clients.

City Editor

The Wilson Daily Times

Wilson, North Carolina (April 1993-Oct. 1995)

• Supervised six staff writers, one photographer and a newsroom secretary/librarian in the collection and reporting of local trends, issues and events. Assigned long-term and breaking stories while ensuring their timely completion. The Daily Times featured an average of 3-4 full pages of local copy each day.
• Edited local copy for interest, grammar, style and accuracy of fact. Provided feedback to staff writers while encouraging continuous improvement.
• Designed front and local inside pages using copy, photos and graphics.
• Created freehand and computer-based graphics for use throughout the newspaper. The Wilson Daily Times earned first place for its entry in the self-promotional category of the N.C. Press Association’s advertising awards. The eight-page special edition featured several of my designs.
• Answered questions and provided other information to staff, management, other departments and the public.
• Extensive use of Aldus/Macromedia Freehand, Adobe Illustrator and Photoshop.

Health Reporter

The Wilson Daily Times

Wilson, North Carolina (Dec. 1991-April 1993)

• Developed articles concerning events and trends within local health and medical communities, social service agencies and non-profit organizations.
• Mastered principles of 35mm photography and page layout.
• Created freehand and computer-based graphics (using Corel Draw, PageMaker, Aldus Freehand, Quark Express, Illustrator and other MS-DOS, Windows and Macintosh graphic software) to accompany articles and introduce special tab sections.
• Edited and designed weekly religion pages.